Category: Shift Into Drive

How to Handle Your Difficult Customers in the Shop

August 12th, 2020 by

Customer Service Techniques for Shop Employees All businesses have their fair share of demanding customers, and auto repair shops are no exception. Sometimes customers can be extremely difficult to talk with, especially when they are frustrated or angry. At first, you may want to kick the customer out, but with a calm mindset, anyone can

Marketing Your Automotive Business With Social Media in 2020

June 30th, 2020 by

Your Shop’s Social Presence Matters. There’s no denying the power and presence of social media in our lives — and it’s only become more important to staying connected in 2020! So it should come as no surprise that social media platforms are exactly the place to market your automotive business.

Automotive Marketing in 2020: Navigating a New Normal

June 3rd, 2020 by

What does the future look like for the automotive industry? What can auto shops expect, and what can they do for their marketing in the rest of 2020? Autoshop Solutions has identified some key trends and has actionable advice for automotive businesses. Our prediction: It’s time to shift into drive!