phone calls Archives - Autoshop Solutions

4 Tips for Turning Phone Calls into Customers

4 Tips for Turning Phone Calls into Customers

You’re doing everything you can to to bring in customers; you have a website and a marketing agenda, your business has a good reputation in your community, and you’re priced competitively with other shops in the area. But you could still use a few more cars a week…so what’s missing? Often times, we look at how the external factors are affecting our business. But it’s also important to consider any internal factors that may be... Continue Reading

Autoshop Solutions

Autoshop Solutions

05/06/2015

10 Rules for Answering the Phone that All Auto Repair Shops Should Follow

10 Rules for Answering the Phone that All Auto Repair Shops Should Follow

You know that old saying, first impressions last a life time. This is especially true in the automotive aftermarket business, where we are already fighting to contradict the stereotype that auto repair shops are out to scam you. In this industry, a good amount of first impressions happen over the phone, so the importance of a friendly, helpful and professional phone presence is vital! Several times we’ve had our clients call us and ask why they... Continue Reading

Autoshop Solutions

Autoshop Solutions

08/22/2014