3 Tips for Responding to Negative Business Reviews

Before a customer decides to pick your automotive shop to service their vehicle, chances are they are reading your online reviews to see what others have to say about their experiences. Negative reviews are pretty much inevitable – especially in the automotive industry – because, as the old saying goes: “You can’t please everyone.” Negative reviews present opportunities to both improve your business and show that although you realize you can’t please everyone, you will... Continue Reading

Autoshop Solutions

07/07/2015

Sightseeing from the Social Media Vehicle: 4 Major Benefits of Jumping Into Social Media Marketing

Did you know customers are more likely to trust and try out businesses that have an active social media presence? In fact, according to Erik Qualman in his video #Socialnomics, 93% of shoppers’ buying decisions are influenced by social media. Knowing how high that number is, how could you not want to dive into social media? Social media is something that has become incredibly integrated in our culture. Hashtags show up on the news and... Continue Reading

Autoshop Solutions

08/06/2014

3 Tips for Responding to Negative Business Reviews

Sightseeing from the Social Media Vehicle: 4 Major Benefits of Jumping Into Social Media Marketing

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