It’s no secret that reviews are vital to the success of your shop. In fact, over 90% of consumers read online reviews, and 88% of consumers trust reviews just as much as personal recommendations. That’s why we want to tell you all about our new Reputation Management services – Reputation Management and Reputation Management Plus! These products will help you manage your shop’s online reputation and reviews through an automated system. Through our program, we’re able to alert you of new reviews daily and make sure your shop is putting its best foot forward online!
With our new programs, shop owners are automatically alerted of new reviews daily and links are provided so owners can respond. It also provides a monthly report breaking down reviews by platform and star rating, so you can see what you are excelling in and what may need a little work.
Our expert social media team are also ready to assist shop owners in creating quality responses to both positive and negative reviews. Shop owners even have the option to stream 5-star reviews to their websites.
Managing the reviews you’re receiving online is so important, but growing the number of quality reviews is becoming equally important. Lucky for you, we also created our Reputation Management Plus program! It will help you grow the number of quality reviews, giving your SEO a boost. The program automatically connects with your accounts and asks customers to leave you a review.
Using a custom landing page that can be embedded on your website (or can be a free-standing web page), customers are given the option to leave a 1 – 5 star review. Lower star ratings will prompt them to give more information, and higher star ratings will prompt them to leave a review on one of the review site like Google or Yelp.
Your CRM might already be doing something like this, which is great! But if you don’t have sort of online reputation management service, contact us because we’re happy to help!