Category: Phone Tracker

Proper Phone Etiquette for Service Writers

July 1st, 2019 by

10 Ways to Improve Phone Conversations Marketing ends when the phone rings. This is your opportunity to bring in new customers and grow your business. It is extremely important to make sure your service writers have proper phone etiquette because they will be the first point of contact for your company. If a service writer

Pick Up! Opportunity is Calling

May 3rd, 2017 by

4 Things You Can Do When a Customer Calls Looking for a Different Shop Have you ever received a call from a driver looking for a different shop? The answer is probably yes. Knowing how to engage these potential customers can turn a wrong number call into an opportunity for your shop!   We have

Difference & Importance Between Acquisition & Retention Marketing

April 27th, 2017 by

What is acquisition marketing? Quite simply, acquisition marketing is the process of gaining new customers. Acquisition marketing works to make the phone ring and get more new cars in your bays. What does acquisition marketing include? Acquisition marketing can be approached in many ways. Most importantly, your business needs a user-friendly, responsive website. With a

Measuring & Considering Your ROI

April 19th, 2017 by

It’s one of the most common questions, and simultaneously one of the hardest to answer: What’s my marketing ROI? There isn’t always a direct formula to measure your return from AdWords, Search Engine Optimization and Social Media services. However, there are a wealth of factors to take into consideration to begin putting value on your

Call Tracking & SEO: How You Can Utilize Both

October 13th, 2016 by

One of the most-used features in our Marketing Program is the Call Tracking Phone Number. If you are unfamiliar with it, this phone number allows us to track the conversions that come from calls on the website. The way it works is when the software detects your main shop number, it replaces it with your

4 Tips for Turning Phone Calls into Customers

May 6th, 2015 by

You’re doing everything you can to to bring in customers; you have a website and a marketing agenda, your business has a good reputation in your community, and you’re priced competitively with other shops in the area. But you could still use a few more cars a week…so what’s missing? Often times, we look at