Category: Business Consulting

Optimizing Paid Search While The World Is On Pause

March 30th, 2020 by

Tips from the Experts at Autoshop Solutions We are all aware of the COVID-19 global pandemic that is putting a strain on the health of both our population and economy. Social distancing is keeping at-risk people safe but is requiring businesses to become more creative to stay open. These are roads we have yet to

Easy Ways to Increase Customer Satisfaction – Part 1

March 16th, 2020 by

As a shop owner, you’re not only in the business of providing auto parts and labor for your customers – you’re also in the business of customer service. Depending on your location, there are likely several competing shops within a few miles of your own. Your customers already expect repair results, so your level of

What Makes Your Shop Stand Out?

November 18th, 2019 by

Do You Put Your Best Foot Forward In Front of Customers? There’s a lot of competition and customers are looking for a shop that is set apart from the others. Do you talk about what makes you stand above the rest? Get Ahead of the Competition There are so many choices for everything now. As

Proper Phone Etiquette for Service Writers

July 1st, 2019 by

10 Ways to Improve Phone Conversations Marketing ends when the phone rings. This is your opportunity to bring in new customers and grow your business. It is extremely important to make sure your service writers have proper phone etiquette because they will be the first point of contact for your company. If a service writer

Twas the Week Before Christmas

December 17th, 2018 by

With just one week left before Christmas, why not have a little fun at your shop! The holidays are a great time to show employee appreciation and remind your employees (and customers) why your shop is a great place to work (and get their car repaired!) We’ve gathered some great ways to bring in the

How to Build Trust in Your Auto Shop: Part Two

December 3rd, 2018 by

In the long-awaited sequel to our first blog on building trust, we’re continuing the conversation on ways you can establish trust in your shop! By building a foundation of trust with your customers through education, you’re more likely to keep their business, increase your sales, and create a lasting happy customer. Trust Thrives on Customer

How to Build Trust in Your Auto Shop: Part One

July 18th, 2018 by

Auto shops have the unfortunate luck of being in an industry that has major trust issues with its customers. Most other service providers don’t have a trust issue to this degree, so it’s been a constant sore spot in the industry for years. It has only gotten more challenging with the addition of things like

Use Your Customers To Help Your Marketing!

April 25th, 2018 by

We all know that marketing is important for your business – how else will people find out about you and your services? Having an informative and easy-to-navigate website, showing up in search engine results, being visible on social media, etc. all help potential customers find your shop. While a lot of these marketing pieces do