Category: Business Consulting

New Year Goal-Setting for Auto Repair Teams

January 12th, 2021 by

Making 2021 Count We all know how 2020 went. In fact, most of us have experienced some type of set back. 2020 was supposed to be the year of growth, the time to roll out those new business ideas and plans. That didn’t go as planned once we got to March. It started out for

Easy Ways to Increase Customer Satisfaction – Part 1

March 16th, 2020 by

As a shop owner, you’re not only in the business of providing auto parts and labor for your customers – you’re also in the business of customer service. Depending on your location, there are likely several competing shops within a few miles of your own. Your customers already expect repair results, so your level of

What Makes Your Shop Stand Out?

November 18th, 2019 by

What makes your shop stand out from the competition? Let Autoshop Solutions help you market that strength to bring in more customers to your business!

Proper Phone Etiquette for Service Writers

July 1st, 2019 by

10 Ways to Improve Phone Conversations Marketing ends when the phone rings. This is your opportunity to bring in new customers and grow your business. It is extremely important to make sure your service writers have proper phone etiquette because they will be the first point of contact for your company. If a service writer

Twas the Week Before Christmas

December 17th, 2018 by

With just one week left before Christmas, why not have a little fun at your shop! The holidays are a great time to show employee appreciation and remind your employees (and customers) why your shop is a great place to work (and get their car repaired!) We’ve gathered some great ways to bring in the

How to Build Trust in Your Auto Shop: Part Two

December 3rd, 2018 by

In the long-awaited sequel to our first blog on building trust, we’re continuing the conversation on ways you can establish trust in your shop! By building a foundation of trust with your customers through education, you’re more likely to keep their business, increase your sales, and create a lasting happy customer. Trust Thrives on Customer